News

August 28, 2008

Closed for Labor Day!

It seems as though we only just celebrated Memorial Day and here we are at the end of another summer, celebrating Labor Day!

Please note that we will be closed on Monday, September 1st for the Labor Day holiday. We will reopen on Tuesday, September 2nd at 9 am. This will delay all order processing, print processing and out-going shipments a minimum of 24 hrs. Please allow at least one additional business day in the turnaround time of your order at this time.

All emails and phone messages will be answered in the order that they were received on Tuesday morning.

From all of here at Sweet Baby Designs we wish you a safe and happy holiday!

Thanks,
Jaclyn, Jamie, Christy, Erin and Jessica

August 06, 2008

Someone new is joining our team!

Sweet Baby Designs is pleased to welcome Jessica Fairchild to our team! Jessica is a recent college graduate from Alvernia University in Pennsylvania. She is joining our customer service and shipping department and we are so thrilled to have her!

Jessica brings to our team, exceptional customer service skills and a knack for organization and problem-solving! She will be handling the bulk of our email and telephone support, so please feel free to contact her with any questions that you might have! She can be reached directly at jfairchild@sweetbabydesigns.com or at info@sweetbabydesigns.com.

We are also excited to announce the impending launch of our holiday card line! Keep your eyes on your inboxes for more details regarding special sales and promotions that we will be running on all of our holiday designs! Our newsletters are almost ready and we are so excited to start this season of with a bang!

And as always, we are here to help you create the perfect announcement, invitation, or greeting for your upcoming occasion. No request is too big or too small... our main objective is always that our customer's satisfaction! Please feel free to contact us at any time with special requests or questions at info@sweetbabydesigns.

Happy Wednesday!
Jaclyn Bernardo
Owner, Sweet Baby Designs

May 23, 2008

Closed for Memorial Day!

Greetings!

We will be closed Monday, May 26th for the Memorial Day holiday. All orders will be processd in the order they are received on Tuesday May 27th. We also will not be shipping on Monday, so please take that in to account when checking the status of your order.

Thank you,
Jaclyn Bernardo
Owner
Sweet Baby Designs

May 12, 2008

Our phone lines are currently down

We apologize for any inconvenience that this may cause. Due to the severe weather in the Northeast, our phone lines have been down for most of the day. Our voicemail systems are still operating and we will be returning calls first thing tomorrow, when we have been told the lines should be fully functional.

If you need urgent assistance, please email us at info@sweetbabydesigns.com and we will be glad to assist you as quickly as possible.

Thank you,
Jaclyn Bernardo
Owner

May 11, 2008

Happy Mother's Day!

From all of us at Sweet Baby Designs, we would like to wish you a wonderful and relaxing Mother's Day!

As a company that was founded by mothers, run by mothers, that caters to mothers we truly hope that today is a special one for all!

Thank you,
Jaclyn, Jamie, Christy, Erin and Ron

April 20, 2008

Moving on up!

Sweet Baby Designs is thrilled to announce that we are in the process of a complete site redesign. We will soon be featuring a new site, new ordering processes (to make everything easier for our customers), and BRAND NEW DESIGNS!

We are very excited about the new designs we have for you in all areas... Birth announcements, invitations, thank you cards, and more!

We will be announcing the official launch date for the new site very soon, so keep checking back!

For now, I have a few sneak peeks of things that I've been working on...

Daisy4x6

Leo4x6_3   

April 11, 2008

Sweet Baby Designs would like to welcome...

Our newest designer Erin Howe!

We are thrilled to have Erin on our team and we can only hope that you love her as much as we do! We are also delighted to have another mommy join our crew and Erin tops us all with 5 little ones!

As an introduction, we've asked Erin a few questions to help our customers get to know her better...

How long have you been a graphic designer?

I’ve been dabbling in graphic design for about 4 years now.

What inspires your creativity?

Good music and chocolate. :D 

What other creative outlets or hobbies do you have?

Photography, scrapbooking and playing the piano.

What’s your favorite part about this job?

Aside from working in my jammies!!??  The people I work with, and the flexibility I have with this job.

We hope that you will join us in welcoming Erin aboard!

Jaclyn Bernardo
Owner
Sweet Baby Designs

July 31, 2007

Shipping Dept Closed on Friday Aug 3rd

Please note that our shipping department will be closed on Friday August 3rd. All scheduled shipments will go out on Monday, August 6th.

If you need immediate assistance regarding your shipment on Friday or Saturday, please contact Jamie at info@sweetbabydesigns.com.

Thank you!
Jaclyn
Owner, Sweet Baby Designs

July 16, 2007

Technical Difficulties

Over the weekend we have had some technical difficulties with a few of out systems and machines. We ask for your patience and understanding as we work to fix the issues and catch up on what has been missed.

There will be a delay on photo verification emails, but we will get them out to you as soon as possible.

Also until further notice Jamie will be unavailable for contact, so if you have questions for her or were working with her, please send your correspondence to info@sweetbabydesigns.com

Thank you!
Jaclyn
Owner/Designer
Sweet Baby Designs

May 08, 2007

Shipping Notification issues fixed!

As of Monday, May 7th, all packages are being sent with  a shipping notification email to the the recipient. If you have not received one, please contact our shipping department with regards to the status of your order and tracking number.

We thank you for your patience!

Jaclyn
Owner, Sweet Baby Designs